When scheduling a service call, Please let us know:
- Which type of appliance it is - IE; Gas Logs,Vented or Vent free, Free standing decorative stove, Gas Fireplace
- Gas Fireplace Insert
- Who is it made by, Where the appliance was purchased
- Is it Natural gas or Propane
- What is the model and/or Serial number and;
- if the owner's manual is still with the unit